Support
Email [email protected]. Say which device and iOS version you are on and what you expected to happen; a screenshot helps. We read everything.
The voice sounds robotic
Oso Voice speaks with the voices built into your device, and a fresh device usually has only the Standard ones installed. Download a better one once and the app will offer it.
- Open iOS Settings, then Accessibility.
- Open Read & Speak (called Spoken Content on iOS 17 and 18), then Voices.
- Choose English and your region, and download a voice marked Enhanced or Premium.
- In Oso Voice, open Settings and choose it.
Settings asks a maths question
That is the caregiver check. It keeps settings from changing by accident during use. A wrong answer gives a new question. Someone who manages the app themselves can turn it off inside Settings. It is not a lock: for a real lock, use the device's Guided Access.
Adding your own words and photos
In Settings, open Words and pictures. A caregiver can change any word's picture, including to a photo, change what it says, reveal a hidden word, or add a new word to a folder. New words take the next free space and stay there. Nothing already learned moves.
Changing the grid size moved things
Yes. Grid size is the one setting that lays the grid out again, because a different number of columns changes where each position falls. The order of words is kept, and the app warns before it happens. Pick a size early and stay with it; everything else, including new words, keeps every learned word in place.
Backup and moving to a new device
Oso Voice has no account and no cloud. Your device's own backup, iCloud or a computer, includes the app's words, photos and settings like any other app data, and restoring the device brings them back.
Can I try it before buying?
Not yet. There is no free tier, because a free tier that stops speaking is the thing we refuse to build. If you are a clinician or a school team evaluating the app for someone, write to us about a pre-release build.
Something else
Write to us. The privacy policy is at osovoice.com/privacy, and the research and clinical principles behind the app are at osovoice.com/research.